Interview with course designer
Bob Horn | What's in the
course? | How do I bring
the course into my company? | Effectiveness
of visual language | Details
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Many people intuitively see that visual language--increasing
the ratio of visual elements to words and tightly integrating
them--will create more effective and efficient communication,
learning, and problem solving. And that also is what researchers
have found. For example, in experiments comparing visual presentations
and purely verbal presentations, researchers at the Wharton School
of Business found a variety of important positive effects of visual
language. Here are their five results:

One of the things that business people specially
like about visual language is its ability to communicate efficiently.
That translates into shorter meetings:

They found that the visual language group
came to consensus quicker:

They found that the presenters using visual
language were considered more persuasive:

And, in general, the presenters using visual
language made a better impression:

Then there is a whole series of studies
done by John Sweller and his colleagues in Australia. Here are
the results of two of the studies:

Sweller and his colleagues in a series of
experiments found higher learning. Here is a sample of their data:

These results are typical of recent studies comparing how fast and accurately high school students and industrial workers understood a visual language version of documents (in which the text and diagrams were tightly integrated) as opposed to conventional texts (in which the diagrams were separate from the text). In other similar experiments, John Sweller and his colleagues found from 10 to 150% greater speed in understanding of visual language documents and from 20 to 50% fewer errors (or better learning scores).